Virgin Media - Apprenticeship Schemes

Customer In-Home Technicians are the face of Virgin Media, visiting customers’ homes to install and repair our ground-breaking broadband, TV and home phone products.

At Virgin Media, our customers expect to be dazzled! By both our products, which include the UK’s fastest broadband network, and by our people – for making their lives brighter, easier… and a bit more fun!
Our Customer In-Home Technician Apprenticeship Scheme welcomes both women and men to join the frontline of providing our amazing services – travelling across your region in one of our distinctive vans, visiting customers’ homes to set up or fix their products.
All our Apprenticeship Schemes are offered on permanent contracts. And, around 90% of apprentices stay on with us – while others will have gained transferable skills that are sought after elsewhere.
And, while you’re kickstarting your career at one of the country’s most forward-thinking and fun-loving companies, you’ll be paid a tidy sum with some incredible benefits too! What’s not to like?
Apprenticeship: Level 3 Unified Communications

Duration: 15 months

Location: South Tyne & Wears, East Lancashire, Greater Manchester, Blackburn, Liverpool, Wirral, North Yorkshire, Bradford, South Yorkshire, Derby, Leicester, Harlow, Thames Valley, London, Grimsby


  • Maths and English GSCEs (Grade C or above, Grade 4-9).
  • Completion of Level 1 or 2 Functional Skills Exams (Maths, English Reading, English Writing and ICT) is required if not exempt.
  • Full driving licence.

Salary: £16,000 + salary progression based on performance + amazing benefits